From information chaos to curated knowledge

For decades, a significant portion of knowledge management has focused on capturing and organizing existing knowledge. The advent of sophisticated AI compels us to ask a more fundamental question: How can we leverage our knowledge resources to anticipate what we will need to know next and mitigate the impact of unknown unknowns?

This roundtable (RT) goes beyond the operational efficiency of AI in knowledge management. It redefines the discipline as a central strategic information function that can generate foresight and create competitive advantages. We will explore how to build a proactive knowledge ecosystem—one that not only answers questions but also reveals opportunities, identifies risks, and contextualizes emerging trends.