Help centre overview

Help centre for organisers

My profile Create tickets Create seating plan Statistics and buyer details Cancellation insurance for events Admission control / Entry app Event cancellation & rescheduling / Ticket cancellation Claim event Extended functions / tools Finance Streaming Create event Data protection Promote event Presale Manage user roles

More questions?

We are happy to help.

Support for organisers in the free package
Email: support@eventfrog.net

Support for organisers in the Plus or Pro package
Email: support@eventfrog.net
Hotline for organisers in Switzerland: +41 62 588 04 50

For questions regarding promotional bookings, you can contact promotion@eventfrog.net or call +41 44 545 34 90.

Our phone support is available Monday to Friday from 9:00 AM – 12:00 PM and 1:00 PM – 5:00 PM.

On weekends and holidays, urgent enquiries will be answered by email.

For event organisers, we also offer weekend and holiday telephone support for an additional charge. Please contact us by email for further details.