Help centre for event organisers

My profile Create tickets Create seating plan Statistics and buyer details Cancellation insurance for events Admission control / Entry app Event cancellation & rescheduling / Ticket cancellation Claim event Extended functions / tools Finance Streaming Create event Data protection Promote event Presale Manage user roles

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Support for event organisers in the Free package
support@eventfrog.net

Support for event organisers in the Plus or Pro package
support@eventfrog.net
+41 62 588 04 50

For questions regarding promotional bookings, you can contact promotion@eventfrog.net or call +41 44 545 34 90.

Our phone support is
available Monday to Friday from 9:00 AM – 12:00 PM and 1:00 PM – 5:00 PM.

On weekends and holidays, urgent enquiries will be answered by email.

For event organisers, we also offer weekend and holiday telephone support for an additional charge upon request.
Please contact us by email for more details.