Help centre overview Help centre for organisers

Event cancellation & rescheduling / Ticket cancellation

Rescheduling an event
How can I postpone my event? How do I postpone an event with a «money-back guarantee»?
Event cancellation
How can I cancel my event? «Money-Back-Guarantee» as a certificate for your event
Cancel ticket
As an organiser, can I cancel an order? Can I have Eventfrog process the refunds if my event is cancelled?
Exchange ticket
Can I exchange incorrectly purchased tickets for my ticket buyers?
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