If the event is postponed, you will be notified directly by e-mail. Your tickets will remain valid.
If you have taken out a ticket insurance policy, it covers the following cases:
If you have not taken out ticket insurance, please contact the event organisers. The organisers will then decide whether to refund your ticket directly.
Since the purchase contract is concluded between you and the organiser, Eventfrog as a ticketing platform cannot make any changes or cancellations.
You can contact the organiser via the contact form.