Help centre overview Help centre for ticket buyers Buying process

I have accidentally deleted the order confirmation. What should I do now?

This is not a problem. Our support team can resend the confirmation. Simply contact our support team by email support@eventfrog.net.

You can access your tickets at any time in your Eventfrog account under «My tickets».

Bestellbest gelöscht 1

You can also download the purchase receipt here if the organiser has provided a VAT number.

Kaufbeleg 2 DE

Similar questions

How do I receive a statement for my ticket purchase? Warum habe ich keinen Kaufbeleg mit Mehrwertsteuer erhalten? Why have I not received a purchase receipt with VAT?