Why have I been charged by Eventfrog?
If you find a debit from Ticketfrog AG with the link «eventfrog.ch/bill» on your invoice, you have purchased tickets for an event that the organiser has pre-sold via Eventfrog. Either directly via our website or embedded on his or her own website.
If you want to check your purchases:
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Log in to eventfrog.ch.
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Under «My tickets» you can see all purchased tickets for past and upcoming events.
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Compare the amount on your credit card statement with the tickets purchased.
If you notice any inconsistencies, please contact our support team. We will be happy to help you.
