Maximum data protection, 
made simple.

Protect your events and sensitive data.

Three ways to make your account more secure

Eventfrog combines a simple login with extra protection for your account.

Passkey

With a passkey, you can log in using your fingerprint, facial recognition or your device PIN – without a password. This makes logging in easy and helps protect you from phishing.

Set up a passkey

MFA

With MFA, you confirm your login in an authenticator app after entering your password. This extra step helps protect your account and event data.

Enable MFA

Email code

Confirm your email address via a link before publishing your first event and whenever you change it. One-time email codes protect certain logins and account actions.

Find out more

 

You’re always in control.

Whether you’re changing your bank details, password or email address, or cancelling an event with ticket sales, Eventfrog only processes these important changes once you’ve confirmed them using a passkey, MFA or an email code. This helps protect your events, revenue and ticket buyers’ data.

Privacy you can count on.

At Eventfrog, security and transparency go hand in hand. We protect personal data and give you control over yours.

  • Your data is not for sale.
    We do not sell customer data. Event organisers and payment providers receive only the information they need to process ticket purchases, run events and handle payments.
  • Your ticket buyers are protected too.
    People who buy tickets through Eventfrog entrust us with their personal data. We protect ticket buyers’ data to the same high standards.
  • Your rights under the GDPR.
    You can access your data, have it corrected or deleted, and withdraw your consent at any time.
  • Confidential data stays protected.
    Access is restricted, data sent through the website is encrypted, and our staff receive training in privacy and security.

We believe security is part of a great event experience. That’s why we protect your data with technical safeguards and a team that receives regular training in privacy and security.

These safeguards include encrypted data transfer on our website and working with established payment providers. Find out more about ordering and paying securely: How secure is ordering and paying with Eventfrog?