Event packages: Which functions are included in which package?

The event package applies per event and is not a subscription. In the cockpit, you can always see exactly which function belongs to which package.

With the Free package, you can create events with ticketing and benefit from a large part of the functions. The Plus package gives you access to extended functions and the Pro package is completely ad-free with free ticket design.

After the first ticket sale, you can only switch to the higher package. If you have already (pre-)sold tickets and switch to a higher package, the costs of this model will be retroactively transferred to the tickets sold.

Features

Event packages	Free of charge	1.9% of the ticket price + CHF 0.49 per ticket sold	Free of charge if service fees are transferred to ticket purchasers (otherwise 3.9% of the ticket price + CHF 0.69 per ticket sold)
Eventfrog Cashless: Cashless payment at the event	✔	✔	✔
Embed agenda	✔	✔	✔
Ticket sales on own website	✔	✔	✔
Sale via own and public advance booking offices	✔	✔	✔
All payment methods	✔	✔	✔
Seating plan	✔	✔	✔
Early bird tickets	✔	✔	✔
Unlimited number of ticket categories	✔	✔	✔
Total quota	✔	✔	✔
Entry app for admission control	✔	✔	✔
Sales statistics in real time	✔	✔	✔
Sales notification by e-mail	✔	✔	✔
User management and role assignment	✔	✔	✔
Search engine optimised event page	✔	✔	✔
Huge range	✔	✔	✔
Ticket price over CHF 50	—	✔	✔
Personalisation	—	✔	✔
Messages to ticket buyers	—	✔	✔
Confirm mobile number	—	✔	✔
Hidden events	—	✔	✔
Protect categories by access key	—	✔	✔
Combination categories / multi-day passes	—	✔	✔
Checkpoints	—	✔	✔
Codes on tickets	—	✔	✔
Pay back guarantee	—	✔	✔
Download QR codes	—	—	✔
Trigger payouts yourself in the cockpit (instalment payment)	—	—	✔
Service costs transferred to ticket buyers	—	—	✔
Support	E-mail	E-mail & Phone	E-mail & Phone

Ticket design & layout

Event model
Create discount & voucher codes	✔	✔	✔
Add a sponsor logo	—	✔	✔
Personalised tickets & additional fields	—	✔	✔ (incl. additional fields)
Design a large ticket area	—	—	✔
Custom ticket design (colours, layout, branding)	—	—	✔

Additional services

All prices listed are in CHF and exclude VAT.