Price details & feature overview
With Eventfrog, you always start for free. The Free package lets you create events, sell tickets, and manage your guest list at no cost. Costs only arise when you use additional features or set higher ticket prices. If this happens, Eventfrog clearly shows you in advance which package you need and exactly how much it costs – before anything changes. Nothing is upgraded automatically. A package upgrade only happens if you approve it yourself. And no worries: no upgrade is required to sell tickets or create events.
Event packages
You always start for free. Only when a feature or ticket price requires a higher event package will the platform notify you and you decide whether to switch.
Features
All essential features are free. You will be informed clearly about any advanced features, and the relevant package will only be activated with your consent.
Free
CHF 0
A fully featured system for events of any size – from creation to execution:
- List your event
- Sell tickets up to CHF 50.–
- Guest and ticket management
- Manage entry on-site
Try it out:
Enter the ticket price and number of tickets to instantly see how much you earn per event package. Simple. Fast. Non-binding.
For ticket prices above CHF 50.–, the Plus package is selected automatically.
If «Without third-party advertising» is selected, the event is automatically assigned to the Pro package.
Create & publish events
| Event package |
|
|
|
| Create & publish an event | ✔ | ✔ | ✔ |
| Create attractions (permanently open offers) | ✔ | ✔ | ✔ |
| Create & publish streaming events | ✔ | ✔ | ✔ |
| Event preview before publishing | ✔ | ✔ | ✔ |
| Define event details & target audience | ✔ | ✔ | ✔ |
| Control event visibility | ✔ | ✔ | ✔ |
| Add links (website, social media, etc.) | ✔ | ✔ | ✔ |
| Contact form on the event page | ✔ | ✔ | ✔ |
| SEO-optimised event page | ✔ | ✔ | ✔ |
| Upload your own terms & documents | ✔ | ✔ | ✔ |
| Manage user roles & rights | ✔ | ✔ | ✔ |
| Create a seating plan | ✔ | ✔ | ✔ |
| Confirm mobile number | — | ✔ | ✔ |
| Private & hidden events | — | ✔ | ✔ |
Ticket sales
| Event package |
|
|
|
| Sell tickets online | ✔ | ✔ | ✔ |
| Define sales start & end | ✔ | ✔ | ✔ |
| Pause sales | ✔ | ✔ | ✔ |
| Express checkout | ✔ | ✔ | ✔ |
| Embed ticket shop via iFrame | ✔ | ✔ | ✔ |
| Print@Home & mobile tickets | ✔ | ✔ | ✔ |
| Sell tickets at the box office / on-site | ✔ | ✔ | ✔ |
| Sell via own & public presale points | ✔ | ✔ | ✔ |
| Postpone or cancel events | ✔ | ✔ | ✔ |
| Notifications when tickets are sold | ✔ | ✔ | ✔ |
| Order message | — | ✔ | ✔ |
Tickets & categories
| Event package |
|
|
|
| Unlimited ticket categories | ✔ | ✔ | ✔ |
| Sales limits (min./max. per ticket buyer) | ✔ | ✔ | ✔ |
| Control visibility (public, internal, time-controlled) | ✔ | ✔ | ✔ |
| Early-bird tickets | ✔ | ✔ | ✔ |
| Flex-Tickets | ✔ | ✔ | ✔ |
| Control total capacity | ✔ | ✔ | ✔ |
| Postal delivery of tickets | ✔ | ✔ | ✔ |
| Ticket insurance (ERV) | ✔ | ✔ | ✔ |
| Event series & event groups | ✔ | ✔ | ✔ |
| Hide categories with access key | — | ✔ | ✔ |
| Combined categories / multi-day tickets | — | ✔ | ✔ |
| Codes on tickets (discount, drinks, etc.) | — | ✔ | ✔ |
Ticket design & layout
| Event package |
|
|
|
| Create promo codes & voucher codes | ✔ | ✔ | ✔ |
| Use the small ad space on tickets | CHF 0.19 | CHF 0.19 | ✔ |
|
Add a sponsoring logo
Exclude third-party advertising |
— | ✔ | ✔ |
| Personalised tickets & additional fields | — | ✔ | ✔ (incl. additional fields) |
| Design the large ad space | — | — | ✔ |
| Create your own ticket design (colours, layout, branding) | — | — | ✔ |
Reach & visibility
Analytics & statistics
| Event package |
|
|
|
| Real-time sales statistics | ✔ | ✔ | ✔ |
| Central statistics dashboard | ✔ | ✔ | ✔ |
| Income analysis (ticket sales & cashless) | ✔ | ✔ | ✔ |
| Buyer data & export functions (Excel & PDF) | ✔ | ✔ | ✔ |
Support
| Event package |
|
|
|
| FAQs & instructions for all features | ✔ | ✔ | ✔ |
| Email support (including weekends) | ✔ | ✔ | ✔ |
| Phone support | — | ✔ | ✔ |
Promote your event
Payments & finance
Admission & Entry app
| Event package |
|
|
|
| Free Entry app (iOS & Android), also usable offline | ✔ | ✔ | ✔ |
| Scan QR codes & validate tickets | ✔ | ✔ | ✔ |
| Use multiple devices simultaneously | ✔ | ✔ | ✔ |
| Live statistics during admission | ✔ | ✔ | ✔ |
Additional services
| Eventfrog Cashless / Cashless payments on-site | Payments via TWINT for only CHF 0.19 per transaction and 2.8% excl. VAT. |
| Event cancellation insurance | From CHF 15.75 incl. stamp duty |
| Refunds |
Cancellation of individual tickets: CHF 0.99 per ticket + 3.9% excl. VAT. Full event refund: CHF 50.– plus CHF 0.99 + 3.9% per ticket (excl. VAT). |
| Smartphone rental | From CHF 115.– per device per week |
| Advertising options | From CHF 29.90 |
All listed prices are in CHF and exclude VAT.
